Federal Trade Commission Hotline to Assist Victims of Web Scam
St. Charles County Business Record › February 07, 2004
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Summary
The Federal Trade Commission has launched a consumer hotline to assist alleged victims of a Web cramming scam operated by Miami- based Epixtar Corp. and several of its subsidiaries, including one formerly known as SBA Online Inc. The hot-line number is 202-326- 2998 and will advise consumers how to obtain a refund.
The hotline was established as a result of a lawsuit filed by the FTC against Epixtar and its subsidiaries for allegedly violating federal law by deceptively marketing a free trial of Internet services and then unfairly billing customers' telephone accounts without their expressed informed consent and without their knowledge. The FTC investigation was prompted in part by the U.S. Small Business Administration's objections to the unauthorized use of its trademark by the company and complaints to the SBA from small business owners.See the full content of this document
Extract
Federal Trade Commission Hotline to Assist Victims of Web Scam
Cramming refers to the practice of billing businesses for services that were never ...
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